Look, we're architects, not data miners. Your privacy matters to us just as much as getting your building's orientation right for natural light. Here's the honest rundown of how we handle your info.
The Basics
When you reach out to us about a project or browse our site, we collect some information. Nothing creepy - just the usual stuff we need to actually help you build something amazing. Think names, email addresses, phone numbers, project details. Y'know, the kind of info you'd put on a business card.
We're based in Vancouver, BC, which means we follow Canadian privacy laws (PIPEDA, if you want to get technical). Our office is at 1250 Granville Street, Suite 800, and yeah, we actually work there - it's not just a mailbox.
What We Collect & Why
Contact Information
When you fill out our contact form or send us an email at info@mythosvalquindor.info, we keep that info so we can, well, contact you back. Revolutionary concept, right? We'll use it to discuss your project, send you proposals, and keep you updated on progress.
Project Details
Any info you share about your building plans, site locations, budgets, timelines - that stays in our project files. We need this stuff to design your space properly. Can't really optimize interior layouts without knowing what you're working with.
Website Analytics
Like most websites, we use cookies and analytics to see which pages people actually look at. Helps us figure out if anyone's checking out our sustainability work or if everyone just wants to see pretty renderings. We use this to make the site better, not to track your life.
How We Use Your Information
Straight up - we use your info to provide architectural services. That includes:
- Responding to your inquiries and setting up consultations
- Creating design proposals and project documentation
- Managing ongoing projects (timelines, permits, contractor coordination)
- Sending you updates about your project's progress
- Occasionally sharing news about our work or services (but only if you're cool with it)
We don't sell your data. Period. We're not in that business. Our revenue comes from designing buildings, not hawking email lists.
Who Sees Your Info
Your information stays pretty locked down. Here's who might see it:
- Our team - obviously, the folks working on your project need access to project details
- Project partners - engineers, contractors, consultants we bring in for your build. They only get what's relevant to their work
- Legal requirements - if the law says we gotta share something, we will. But we'll let you know unless we legally can't
- Service providers - hosting companies, email services, that kind of infrastructure. They're bound by their own privacy agreements
That's it. We're not sharing your renovation plans with random third parties or using your info for anything beyond what you hired us for.
Portfolio & Case Studies
Sometimes we like to showcase completed projects in our portfolio. It helps potential clients see what we can do. If we want to feature your project, we'll always ask permission first. You can say no - won't hurt our feelings (much).
When we do share project photos or details, we keep client names and specific addresses private unless you explicitly say it's okay to include them.
Data Security
We take reasonable precautions to protect your information. Our systems are password-protected, we use encryption for sensitive data, and we limit access to need-to-know basis. That said, nothing's 100% hack-proof - anyone who tells you otherwise is selling something.
We keep your info as long as we need it for the project, plus whatever time Canadian regulations require us to maintain project records (usually 7-10 years for architectural work). After that, it gets securely deleted or destroyed.
Your Rights
This is your data, so you've got rights:
- Access - wanna see what info we have on you? Just ask
- Correction - if something's wrong, let us know and we'll fix it
- Deletion - you can request we delete your info (with some exceptions for legal requirements)
- Opt-out - don't want marketing emails? Cool, unsubscribe anytime
- Questions - if you're wondering how we're handling your data, ask away
Cookies & Tracking
Our website uses cookies - those little data files that remember you visited. We use them for:
- Keeping you logged in if you use our client portal
- Remembering your preferences
- Understanding which pages are popular
- Making the site work properly
You can disable cookies in your browser settings, though some parts of the site might not work as smoothly.
Third-Party Links
Sometimes we link to other sites - manufacturer specs, building code resources, that kind of thing. Once you click those links, you're on their turf and their privacy policies apply. We can't control what they do, so read their policies if you're concerned.
Changes to This Policy
We might update this policy occasionally - usually when laws change or we add new services. When we do, we'll update the date at the top and post the new version here. For major changes, we'll send existing clients a heads-up.
Questions or Concerns?
If you've got questions about how we handle your privacy, or if you want to exercise any of your rights, reach out:
Mythos Valquindor Architecture
1250 Granville Street, Suite 800
Vancouver, BC V6Z 1M9
Canada
Phone: (604) 555-7890
Email: info@mythosvalquindor.info
We'll get back to you within a few business days. And if you're not happy with how we respond, you can file a complaint with the Office of the Privacy Commissioner of Canada.